Privacy Policy

When you use DockClock, we collect the following information:

• Account information: Your phone number, name, and carrier name provided during onboarding.
• Location data: GPS coordinates captured at check-in and check-out. This data is the core of our tamper-proof record and is stored permanently.
• Load information: Load numbers, broker contact details, and facility names you enter.
• Photos: Bill of Lading photos you choose to capture and upload.
• Usage data: App activity logs for debugging and service improvement.

• To create tamper-proof detention records on your behalf
• To generate and deliver invoices to freight brokers
• To send SMS and email notifications to brokers you identify
• To process payments through Stripe when brokers approve claims
• To provide customer support
• To improve our service

We share your information only as necessary to provide the service:

• Brokers: Your name, carrier name, load details, GPS timestamps, and invoice amounts are shared with the freight brokers you identify in the app.
• Twilio: Broker phone numbers are passed to Twilio to deliver SMS alerts.
• Resend: Broker email addresses are passed to Resend to deliver email notifications.
• Stripe: Payment processing information is handled by Stripe. We do not store credit card details.
• Supabase: Our database and authentication provider. All data is stored in Supabase's infrastructure.

We do not sell your personal information to anyone.

Location data is central to DockClock's value. GPS coordinates captured at check-in and check-out are stored permanently as part of the tamper-proof record. This data may be shared with brokers and is accessible via the public verification URL. By using DockClock, you consent to this collection and use of your location data.

Detention records, invoices, and associated data are retained indefinitely to preserve the integrity of tamper-proof records. You may request deletion of your account and personal data by contacting us at privacy@dockclock.app, subject to legal and contractual obligations.

All data is encrypted in transit and at rest. Access to your data is protected by row-level security — only you can access your own records through the app. Broker review pages use unique, unguessable tokens.

You have the right to access, correct, or delete your personal data. Contact us at privacy@dockclock.app with any requests.

For privacy questions or concerns, contact us at privacy@dockclock.app.